MetaX Payments Ltd ("MetaX") is a Canadian-registered Money Services Business (MSB) providing cryptocurrency wallet services for USDT and USDC stablecoins on the Tron and Ethereum blockchain networks. MetaX offers a fully custodial wallet solution whereby wallet private keys are generated, encrypted, and securely held by MetaX on your behalf. This policy outlines how we manage your wallets, comply with Canadian regulatory requirements, and transparently communicate associated risks and responsibilities.

Custody Model

• MetaX maintains full custody of private keys. All wallets are generated and managed within MetaX's secure infrastructure using AES-256 encryption and cloud-based technology systems.
• You do not have direct access to private keys. You maintain ownership of your digital assets and control them exclusively through MetaX's platform interface.
• Asset segregation: MetaX does not use, lend, or commingle client assets with corporate funds. Customer assets are maintained in segregated hot wallets separate from MetaX operational funds.
• No insurance coverage: MetaX does not carry insurance for digital assets held in custody. Customer funds are not protected by deposit insurance or any government guarantee program.

Compliance with Canadian Regulations

• MetaX is registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as an MSB and complies with all applicable anti-money laundering (AML), counter-terrorist financing (CTF), and know-your-customer (KYC) obligations under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA).
• Rigorous identity verification and ongoing transaction monitoring are performed to prevent illicit use of our services.
• We maintain detailed records of wallet generation, transactions, and customer identities as required by law.
• MetaX files all required reports for large or suspicious transactions to FINTRAC.

Important Customer Disclosures and Risks

You should only use MetaX services if you fully understand and accept these risks:

• MetaX is not a bank or financial institution. Your digital assets are not covered by the Canada Deposit Insurance Corporation (CDIC) or any equivalent protection scheme.
• No insurance or guarantee. MetaX does not maintain insurance coverage for customer assets. In the event of theft, loss, technical failure, cyberattack, or compromise of private keys, your assets may be permanently and irreversibly lost.
• Custodial risk. By using MetaX's custodial service, you are trusting MetaX to securely manage your private keys. Loss or compromise of these keys for any reason will result in loss of access to your assets.
• Cryptocurrency risks. Digital assets are highly volatile, not legal tender in Canada, and subject to significant market, technological, and regulatory risks. Stablecoins, while designed to maintain price stability, may lose their peg and are subject to issuer-specific risks.
• Irreversible transactions. Blockchain transactions cannot be reversed. Errors in transaction details may result in permanent loss of funds.
• Operational and business risks. MetaX's ability to provide services depends on ongoing operations, regulatory standing, and financial viability. Service interruptions, insolvency, or business closure could impact access to your assets.
• Customer responsibility. You are responsible for maintaining the security of your MetaX account credentials and for promptly reporting any unauthorized access or suspicious activity.

Limitation of Liability

MetaX provides custodial services on an "as-is" basis. To the fullest extent permitted by law:

• MetaX is not liable for losses arising from market volatility, regulatory changes, blockchain network failures, or third-party actions beyond our control.
• MetaX is not responsible for losses resulting from your failure to maintain account security, follow platform instructions, or comply with applicable laws.
• You acknowledge that use of MetaX services is at your own risk and that digital asset custody involves inherent technological and security risks that cannot be entirely eliminated.

Transparency and Support

• MetaX provides customers with clear notifications regarding wallet status, security updates, and regulatory changes affecting custody.
• Customer service and compliance support are available to address inquiries and assist with AML/KYC procedures.
• This policy is reviewed regularly and updated to reflect evolving regulatory requirements and industry best practices.

Updates to This Policy

MetaX reserves the right to update this policy at any time. Material changes will be communicated to customers through the platform. Continued use of MetaX services following policy updates constitutes acceptance of the revised terms.

Last Updated: 29 October 2025